Select Page

Frequently Asked Questions

What is TalhaDesign?
TalhaDesign is a digital and graphic design service for Small business, Startups Entrepreneur and Corporations. The design service includes logo design, flyer, brochure, poster, banner, advertisement, packaging, web design etc.
I want a design how do I get started?
Its simple, provide details about your company, design brief and budget.
How does TalhaDesign works?
  • Clients give their design brief and receive designs
  • After completion of project client makes payment through Payoneer.com
  • After payment confirmation client receive design files through email
Is Talhadesign secure?

TalhaDesign and its related entities take security of information seriously. Talhadesign is secured by Secure Sockets Layer protocol (SSL). When clients enter sensitive information the system encrypts transmission of that information using secure socket layer technology (SSL).

How long will it take for TalhaDesign to complete my design project?
Making unique designs require time and patience. Every project may require different time frame for completion. This depends on scope of each design project.
How do I give feedback?
You can provide feedback through email.
I want to send my files, product photos or company logo to TalhaDesign?

Thats Great, but make sure:

  • Your product Photos are at least 300dpi, sharpen and do not require any editing. TalhaDesign will not edit client photos
  • Your logo is in Adobe Illustrator, Adobe Photoshop, CorelDraw or EPS format. TalhaDesign will not trace or recreate your logo unless it’s a Logo design project
  • Copy or text you provide should be proofread and not contain any mistakes
  • TalhaDesign will not do any work beyond the scope of design project
What kind of design files will I receive after project completion?
  • For Print Design Projects

You will receive design files in Adobe Illustrator, Adobe Photoshop or CorelDraw

  • For Web Design Projects

You will receive html/css files

Who runs TalhaDesign?
TalhaDesign is run by graphic and web designer Talha. He is a graphic design graduate designing since 9 years. His skills range logo design, consumer packaging, brochure design, web design etc.
Is there Money Back Guarantee?

Yes, if you paid in advance and for some reason want refund. You can request refund, following conditions apply:

  • A Client can request refund within 30 days of project start date
  • Refund amount will not include payment gateway/ bank/ money transfer or other third party service fees and taxes
  • If any stock photos, videos, sounds, music, digital service are purchased on behalf of client, these charges/ fees are non-refundable. These charges/ fees will be deducted from client payment. If these charges/ fees exceed received payment, client will not receive any refund
  • Refund process may require 7 or more business working days
  • In case of refund client has to delete all images, files, designs received from TalhaDesign. Client cannot share these files with any third party or designers
Can I get free design assessment about my business?
Sure, TalhaDesign will provide free one time design assessment about clients current brand, web site, collateral or logo. Based on this client will be advised if his brand image needs improvement as par current design trends. However, client will be the one deciding to act or not.
Can I refer TalhaDesign to my friend?
Sure, TalhaDesign will provide best possible design solution to all clients.

If you have any further questions please send an email in contact section.

contact@talhadesign.com

Copyright © 2017 Talhadesign, All rights reserved.